8:00 AM - 12:00 PM | General Registration Opens
8:00 - 10:00 AM | Grab & Go Breakfast
9:00 - 10:00 AM | Reinsurance: A Market in Transition
- Speaker: Paul Houska, Jack Rader
- Roosevelt Ballroom
- Pending 1 Hr. of General CE
10:00 - 10:15 AM | Break
10:15 - 11:15 AM | Keynote Session: The Hard Market
- Speaker: Scott Howell
- Roosevelt Ballroom
- Pending 1 Hr. of General CE
- Description: Playing defense like the 85' Chicago Bears. Scott discusses the current state of the hard market across the U.S. The light at end of the tunnel may upon us and the myriad of ways that your agency can survive and thrive in a "once in a career" hard market.
11:15 AM - 12:45 PM | Networking Lunch & Oklahoma FILO Graduation
12:45 - 1:00 PM | Break
1:00 - 2:00 PM- Concurrent Breakout Sessions
- Communication Excellence
- Speaker: Ashley Napier
- Roosevelt Ballroom
- Approved 1 Hr. of General CE
- Description: In this session, participants will uncover the secrets of the Communication Code, mastering the art of effective communication. Learn the ideal timing for different types of messages, enhancing both giving and receiving. Emphasizing mutual understanding, discover tailored communication approaches for each team member. Identify your default communication style and its impact, and gain insights into the art of active listening. Elevate your communication skills and foster stronger team interactions.
- Industry Outlook: Prevailing Trends in the Personal and Commercial Sectors
- Speaker: Quentin Harris
- Holderman Ballroom
- Approved 1 Hr. of General CE
- Description: Please join Quentin Harris, Senior Financial Analyst of North American Property & Casualty Analytics, as he walks through a number of the headwinds and tailwinds that the industry has experienced over the past 12-24 months. Topics discussed will include the increased frequency and severity of secondary perils, reinsurance pricing and capacity trends, economic headwinds such as inflation as well as how companies are reacting to these market pressures. He will detail how these factors and others are impacting the operating performance and capital positions of industry participants and ultimately, their ratings.
2:00 - 2:15 PM | Break
2:15 - 3:15 PM | Concurrent Breakout Sessions
- Stand Out In Your Marketplace (Become a “Blue Lobster”)
- Speaker: Derek Hayden
- Roosevelt Ballroom
- Approved 1 Hr. of General CE
- Description: Young agents often find it difficult to differentiate themselves in their marketplace. In this presentation I will use real-world brand examples to explain how different businesses stand out from their competitors. We’ll then discuss how Independent Agents can use similar tactics to be different from their peers. This is a fun and engaging discussion for agents of all ages.
- Decoding AM Best Ratings: An Insider’s Guide for Insurance Professionals
- Speaker: Quentin Harris
- Holderman Ballroom
- Approved 1 Hr. of General CE
- Description: Ever wonder how AM Best determines carrier ratings? In this session, Quentin Harris, Senior Financial Analyst from AM Best, will provide a walkthrough of AM Best's rating process, clarifying its evaluation methods and criteria. He will detail the interactive nature of AM Best’s ratings as well as highlight the various assessment categories, including balance sheet, operating performance, business profile and enterprise risk management.
3:15 - 4:15 PM | Break
4:15 - 7:00 PM | KS vs. OK Game Night
- Location: Anchor Bar
- 2 Drink Tickets & Appetizers Provided
7:00 PM | Dinner on your own
