2025 ANNUAL CONVENTION

February 3-5, 2025

Hyatt Regency, Wichita

Be part of the largest gathering of Kansas independent agents, brokers, and industry partners as we tackle the insurance industry’s most pressing challenges and opportunities.

DAILY SCHEDULE

ALL SCHEDULED TIMES ARE SUBJECT TO CHANGE

Monday, February 3

8:00 AM - 5:00 PM

KAIA Registration Desk Open
Location: Willow Room, Century II Second Level Promenade

8:30 AM - 9:30 AM

Continental Breakfast
Location: Upper Gallery, Century II Second Level Promenade

9:30 AM - 12:30 PM

Breakout Sessions (pick one)

Anatomy of an E&O Claim

12:30 PM - 1:45 PM

Lunch & KAIA Annual Business Meeting
Location: Redbud Ballroom, Century II Second Level Promenade
*Open to KAIA members and attendees

2:00 PM - 4:00 PM

Breakout Sessions (pick one)

What's News Now

2:00 PM - 3:00 PM

Consumer Complaints

Leverage Your Tech Spend

Independent insurance agencies, long valued for their personal touch and local relationships, are now navigating the shift toward digital transformation. This course provides actionable strategies for agencies to leverage modern technology, enhancing operational efficiency and customer satisfaction. Participants will explore tools and techniques to streamline workflows, personalize client interactions, and stay competitive in an evolving market, ultimately positioning their agencies for sustainable growth and strengthened client loyalty in the digital era.

3:00 PM - 4:00 PM

What to Know About Insurance Fraud

AI & Outsourcing: Why the Future is Brighter Than You Think

In today’s insurance landscape, AI and automation offer new opportunities to improve efficiency and deepen client relationships. This course guides independent insurance agencies through the process of strategically adopting AI, identifying tasks ideal for automation—like policy checking, direct bill entry, and marketing—allowing staff to focus more on client interactions. Participants will learn to optimize workflows, structure teams around their strengths, and define future roles like workflow specialists and relationship-builders. By re-imagining traditional workflows, agencies can position themselves for growth, developing a tech-savvy, client-focused team ready to thrive in the AI-powered future.

4:00 PM - 7:00 PM

Welcome Reception & Trade Show
Location: Eagle Ballroom, Conference Center

7:30 PM - 10:30 PM

Insurance "Beer" Olympics Sponsored by Young Agents of Kansas
Location: Riverview Ballroom

Tuesday, February 4

7:30 AM - 4:00 PM

KAIA Registration Desk Open
Location: Willow Room, Century II Second Level Promenade

8:00 AM - 9:00 AM

Continental Breakfast
Location: Upper Gallery, Century II Second Level Promenade

9:00 AM - 11:00 AM

General Session & Keynote Address

Navigating Change in the Insurance Industry

Doors will open at 8:45 AM

In a presentation entitled "Navigating Change in the Insurance Industry," Sean Kevelighan will delve into the current state and future prospects of the insurance industry. He will explore macro-level trends affecting the U.S. and reinsurance markets, including the hard market conditions characterized by rate increases, availability challenges, and the growing impact of technological advancements such as AI.

We'll close out our General Session with a presentation from acclaimed author and keynote speaker Kevin Brown.

Attendees of this presentation will learn the following:

The difference between culture and subculture and how the latter impacts business.
How to identify and define the company’s culture more clearly based on the four distinct styles.
Tips on building a sustainable culture that develops and prepares multi- generational leaders.

11:00 AM - 12:00 PM

Breakout Sessions (pick one)

Excess & Surplus Lines

Modernizing Your Agency: 5 Simple Automated Processes to Enhance Efficiency and Productivity

SPECIAL "Women In Insurance" Session

Crowning Success: Empowering Women in the Insurance Industry

Angela Adams, founder and president of Angela Adams Consulting, will share her journey in building a successful, women-led consulting firm, highlighting the unique strengths and resilience of women in the workforce. Her story emphasizes the power of shared experiences, mutual support, and a commitment to creating win/win outcomes. Attendees will explore how gender-diverse leadership enhances profitability, fosters innovation, and creates thriving work environments. Angela will also address overcoming self-doubt, embracing opportunities, and supporting one another with a focus on compassion and collaboration. Join us for an inspiring session on building balanced, productive, and community-focused workplaces.

12:00 PM - 1:30 PM

Installation of Officers & Industry Awards Luncheon
Location: Redbud Ballroom, Century II Second Level Promenade

1:30 PM - 4:30 PM

Breakout Sessions (pick one)

Exploring Different Deal Structures

Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs

This session examines Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs), emphasizing their role as proof of coverage—not as policy modifiers. Agents often face pressure from third parties to include unsupported statements on these documents, risking errors and omissions (E&O) claims. Participants will learn why COIs and ECPIs should only reflect actual policy terms, the pitfalls of yielding to external pressures, and how to address unfixable versus modifiable requests. This "fun" session equips agents with best practices for managing COI and ECPI challenges ethically and accurately.

1:30 PM - 3:30 PM

Robotic & Autonomous Farming

3:30 PM - 4:30 PM

Regenerative Agriculture

5:00 PM - 7:00 PM

Receptions

First-Time Attendee & New Member Reception

Women In Insurance Network (WIN) Reception

InsurPac Contributors & Past Presidents Reception

7:00 PM - 11:00 PM

Closing Night Party
Location: Redbud Ballroom, Century II Second Level Promenade

Wednesday, February 5

7:30 AM - 12:00 PM

KAIA Registration Desk Open
Location: Willow Room, Century II Second Level Promenade

8:00 AM - 9:00 AM

Continental Breakfast
Location: Upper Gallery, Century II Second Level Promenade

9:00 AM - 12:00 PM

Breakout Sessions (pick one)

HEMP…the Next “Gold” Crop for Our Farmers?

9:00 AM - 10:00 AM

Market Update

Cussing, Lying, & Disclaiming

This session explores essential etiquette in the insurance industry, focusing on terms to avoid, the risks of ambiguous language, and the role of disclaimers. Attendees will learn why terms like "Full Coverage" and "All Risk" can mislead clients, how the insurance application process may encourage unintentional misrepresentations, and whether disclaimers are effective on quotes and proposals. By the end, participants will know how to communicate clearly, avoid “dirty words,” and apply disclaimers thoughtfully.

10:00 AM - 12:00 PM

Valuation Drivers

Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks

This session covers seven essential underwriting questions that agents and underwriters often overlook, despite their impact on coverage, potential out-of-pocket costs, and E&O claims. Participants will learn why asking questions like “Who owns the car?” or “Does your business depend on any other business?” is crucial to avoiding gaps in coverage. This practical course highlights the consequences of missing these simple yet vital questions and encourages a more thorough approach to underwriting.

What people say...

"I was so impressed with meeting my two major underwriters. It was so great getting to know them on a personal basis!"

Chrissy Powell, CSR
Iola Insurance Associates

2025 ANNUAL CONVENTION

February 3-5, 2025

Hyatt Regency, Wichita

Be part of the largest gathering of Kansas independent agents, brokers, and industry partners as we tackle the insurance industry’s most pressing challenges and opportunities.

DAILY SCHEDULE

ALL SCHEDULED TIMES ARE SUBJECT TO CHANGE

Monday, February 3

Tuesday, February 4

Wednesday, February 5

What people say...

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