Posts by vgardner@kaia.com

Mitigating E&O Risks: Policy Checking Ask any E&O claim handler the number one way to avoid E&O claims and they will likely recommend a workflow for reviewing policies against applications and exposure reviews. Double-checking the accuracy of an insurance policy is crucial because even small errors or omissions can lead to major financial and legal…

What Do I Do When Someone Drops the Legal Bomb of a Hostile Work Environment? When someone brings up the term “hostile work environment,” especially in a legal context, it’s important to approach the situation carefully and thoughtfully. Here are steps to consider: Take it Seriously A claim of a hostile work environment is a serious…

KAIA Expands Partnership with Risk & Insurance Education Alliance to Provide Exclusive Educational Benefits for Members The Kansas Association of Insurance Agents (KAIA) is excited to announce an expanded partnership with the Risk & Insurance Education Alliance, reinforcing our shared commitment to delivering premier educational opportunities for Kansas insurance and risk professionals. This enhanced collaboration…

2025 Kansas Agents’ Legislative Day Recap Recap of the 2025 Kansas Agents’ Legislative Day On Tuesday, March 4, independent agents from across Kansas gathered at the Kansas State Capitol for the 2025 Kansas Agents Legislative Day. This annual event provided a valuable opportunity for agents to engage with policymakers, discuss key industry issues, and advocate…

CTA Reporting Requirements Reinstated Independent Agencies Remain Exempt thanks to Big “I” Efforts A recent ruling in a federal court in Texas has reinstated the Corporate Transparency Act’s (“CTA”) reporting requirements.  The reporting requirements have been a moving target for several months as litigation has moved through the legal system. On Feb. 18, 2025, the…

How to Professionally End a Client Relationship Have you found yourself questioning whether it’s possible to “part ways” with a client? Perhaps there are clients whose calls you dread or who consistently present challenges in communication or behavior. You may wonder if it’s appropriate to suggest they find another agent. The Short Answer Yes, it…

2025 Annual Convention Recap The 2025 KAIA Annual Convention took place from February 3-5 at the Hyatt Regency in Wichita, KS, bringing together a record-breaking 652 attendees for three days of education, networking, and industry recognition. With 21 educational sessions, an inspiring keynote, and a sold-out trade show featuring 84 booths, this year’s event set…

Reviewing Client Files – A Quality Decision for Independent Agencies Reviewing insurance client files is a resource commitment that could save the agency from an E&O claim or losing a good customer. Ensuring proper client file management shows a commitment to quality service, compliance, and data integrity.   Ensuring Accuracy and Up-to-Date Information Client Changes:…

2025 Kansas Legislature Convenes on Monday The Kansas Legislature convenes on Monday, January 13th for its 90-day general legislative session. This will be the first year in the new legislative biennium, which means bills from the 2024 session do not carry over for consideration. We are also entering a session following the election in which…

Cash Balances Are Up – Now What? For an independent insurance agency, strong cash reserves can be a double-edged sword. Having an influx of cash is certainly a positive, but effectively managing the balance between liquidity and returns requires careful strategy and disciplined financial management. With the right know-how, tools and banking partner, agencies can…